Welcome to Best Western Sheffield City Hotel!

We are delighted to have you as our guest. Our aim is to make your stay comfortable and enjoyable. If there is anything we can do to enhance your experience, please do not hesitate to contact our reception.

Reception Hours: 24 hours a day, 7 days a week
Phone: +44 (0) 114 220 4000

HOTEL SERVICES & FACILITIES

Check-In & Check-Out

Check-In Time: 3:00 PM
Check-Out Time: 11:00 AM Please let us know if you require a late check-out or early check-in. Additional charges apply.

Concierge Service Our reception team is happy to assist with restaurant reservations, event tickets, and local sightseeing recommendations. Phone: +44 (0) 114 220 4000 Email: reception@bestwesternsheffieldcity.com

Forgotten Something? We offer complimentary toiletries at the hotel reception. If you’ve forgotten any of the following items, simply ask at reception:

Razor/Shaving Cream
Toothbrush/Toothpaste
Comb

Laundry & Dry Cleaning Laundry services are available Monday through Friday. Please drop your laundry in the

provided laundry bag at the hotel reception before 08:00 AM.
Pickup: 9:00 AM – 10:00 AM
Return: Next day before 6:00 PM

Luggage Storage If you need to store luggage prior to check-in or after check-out, please enquire at the hotel reception. We are happy to assist with your luggage storage needs.

Parking Limited on-site parking is available for guests.

Rate: £10 per day

Location: At the front of the hotel, entrance located via Blonk Street.
Note: Parking spaces are limited. Please check with Reception for availability.

Safe A hotel safe is available behind the reception for storing your valuables securely during your stay. Please visit our Guest Services teamat the hotel reception (located at the lobby level) to make use of this service.

Taxi Service For local taxis, please contact Veezu at 0114 239 3939. Alternatively, you can reach our Guest Services team at 0114 220 4000 for any special needs or assistance.

Wi-Fi Access Complimentary Wi-Fi is available throughout the hotel. Simply connect to the “Best Western Sheffield Guest” network and follow the instructions on the screen to log in.

Dining & Bar

The Quays Restaurant (located at the 1st floor of the hotel)

Hours: Breakfast: 06:30 AM – 09:30 AM (Monday to Friday) & 07:00 AM – 10:00 AM (Bank Holidays, Saturday & Sunday) Dinner: 05:00 PM – 09:00 PM (Sunday evening closed) The restaurant offers a selection of local and international dishes. Reservations are recommended, especially for dinner.

Please scan the QR code below to access the full menu selection

The Blonk Bar (located at the 1st floor of the hotel)

Hours: 10:00 AM – 21:30 PM (Monday to Saturday) Good selection of wines, spirits and non-alcoholic beverages are available. Relax with a drink in a cozy atmosphere.

Local Attractions

Sheffield Cathedral – A stunning example of Gothic architecture.
Millennium Gallery – Exhibits of art, craft, and design.
Peak District National Park – A beautiful escape into nature, just a short drive away.
Kelham Island Museum – Explore Sheffield’s industrial past.
West Street & Division Street – Popular for nightlife, restaurants, and bars.
Bishops’ House Museum – A fascinating 16th-century house filled with history and heritage, offering a glimpse into Sheffield’s past.
Sheffield Winter Gardens – One of the largest glasshouses in the UK, housing more than 2,000 plants from around the world.
Chatsworth House – A magnificent stately home and estate, located just outside Sheffield, known for its beautiful gardens and art collections.
The Crucible Theatre – A renowned venue for performing arts and home to the World Snooker Championship.
Sheffield Botanic Gardens – A stunning 19-acre garden, perfect for a relaxing walk or a picnic.
Endcliffe Park – A lovely park with a café, walking paths, and a playground for families to enjoy.
The National Videogame Museum – An interactive museum showcasing the history and evolution of video games.
Meadowhall Shopping Centre – One of the largest shopping malls in the UK, offering a wide variety of shops, dining options, and entertainment.
The Peace Gardens – A tranquil public space in the heart of the city, ideal for relaxing or enjoying outdoor events.
Ponds Forge International Sports Centre – Home to a large swimming pool, fitness facilities, and various sporting events.

For more recommendations, feel free to speak to our Concierge team.

Emergency Information

Emergency Contacts

Fire: Dial 999
Police: Dial 999
Ambulance: Dial 999

In case of an emergency, please evacuate the building calmly and proceed to the designated assembly point. The assembly point is located at the front entrance of the hotel.

Room Information

Housekeeping

Our housekeeping team cleans rooms between 09:00 AM and 02:00 PM. If you wish to decline cleaning or request additional amenities, please dial Reception.
If you need extra towels, pillows, or toiletries, please contact us on 0114 220 4000

Mini-Bar Superior rooms are equipped with a mini-bar. Additional items are available subject to additional charge, please contact Reception on 0114 220 4000.

Feedback & Suggestions

We value your feedback! If you have any comments, suggestions, or concerns about your stay, please let us know. You can fill out a guest feedback form available in your room or share your thoughts with our team at the front desk.

Please scan the QR code below for your valuable feedback.